Shipping policy

Shipping Policy

Processing Times

Orders are typically processed and shipped within 2–5 business days. Orders placed during product launches, restocks, sales, or other high-volume periods may require additional processing time.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Times

Shipping times vary depending on the destination and shipping method selected at checkout. Please note that shipping estimates do not include order processing time.

Once an order has been handed over to the carrier, OrdinaryPractice is not responsible for delays caused by the shipping carrier, weather, customs, or other circumstances outside of our control.

Lost, Stolen, or Delayed Packages

OrdinaryPractice is not responsible for packages that are marked as delivered by the carrier but are missing, lost, or stolen after delivery.

If your tracking information shows that your package has been delivered but you cannot locate it, please first contact the shipping carrier and check with your household or building management.

For packages that are delayed or appear to be lost in transit, please contact us and we will do our best to assist.

Incorrect Shipping Information

Please ensure that your shipping information is accurate before completing your order.

If an order is returned to us due to an incorrect or incomplete address, the customer may be responsible for the cost of reshipping the order.

If you notice an error in your shipping address after placing an order, contact us as soon as possible. We cannot guarantee that address changes can be made once an order has entered processing.

International Orders

International customers are responsible for any customs duties, import taxes, or other fees imposed by their country upon delivery. These charges are not included in the order total unless otherwise stated at checkout.

Customs processing may also result in additional delivery time.

Order Changes & Cancellations

Because orders may begin processing shortly after being placed, we cannot guarantee that cancellations or changes can be made after an order is submitted.

Please contact us as soon as possible if you need to make a change to your order.

Contact

If you have any questions regarding your order or shipment, please contact us through our customer service email. [support@practiceordinary.com]